Seaweed Drying, outer Scotland
Installation of 2 No. Hargassner 330kW wood pellet boilers to replace old gas-fired boilers.
Installation of a new 1.2MW biomass boiler system to supply heat to a large industrial seaweed dryer.
Boiler assembly and commissioning. Full M&E installation.
- Extremely remote so challenges to logistics
- High temperature hot water 130°C
Why Choose BBSM?
We have a large pool of engineers with many years of experience within the biomass industry, working on a wide range of commercial and industrial biomass boiler makes.
We have engineers covering the whole of the Great Britain, and service and maintain projects throughout England, Scotland and Wales.
We are fully registered under HETAS MCS040, one of the first companies to be so. Our HETAS registration covers all makes of biomass boiler.
Space & Privacy For Everyone
BBSM Ltd currently look after over 450 commercial biomass boiler systems, with a total installed capacity of 19MW which is continually growing as the organisation is expanding. Facilitating this growth, a critical aspect to servicing, maintenance and remedial or refurbishment project is the supply chain for boiler parts. We have established good working relationships with many boiler manufacturers in Europe, and distributors within the UK, for many boiler types. BBSM Ltd now has a large 196m2 warehouse in Devon with over 800 biomass boiler stock items allowing shipping of parts on same or next day delivery. By maintaining a reliable supply chain, we ensure a readily available inventory of high-quality parts, we ensure that our clients in the public and private sector have quick access to the components they need, minimizing downtime and maximizing operational efficiency.
At BBSM Ltd, we recognize the paramount importance of fostering strong customer-client relationships in our biomass boiler servicing and maintenance endeavours. Our dedicated Customer Account Managers play a pivotal role in ensuring a seamless and personalized experience for our clients. By serving as the primary point of contact, they not only facilitate clear communication but also oversee the delivery of professional projects and servicing. Through these relationships, we gain invaluable insights into our clients' unique needs and preferences, allowing us to tailor our services effectively. This proactive engagement not only builds trust but also enables us to anticipate and exceed expectations, ensuring the longevity and optimal performance of our clients' biomass boiler systems. The CAM schedules in servicing and any remedial works required and is the first point of call for any emergency callouts. The CAM is responsible for quoting, invoicing, requesting parts and materials via our warehouse team and scheduling engineers to attend site. At BBSM Ltd, our commitment to personalized and attentive service forms the foundation of enduring partnerships with our valued clients.
BBSM Ltd ensure technical and professional delivery of services throughout a biomass boiler’s lifecycle and prioritise customer satisfaction, improved efficiency and reduction of carbon emissions for a rapidly developing renewable energy industry.
I would just like to pass on our thanks, to peter, for getting our heating up and running last night. he truly went the extra mile, and made sure all things checked out before he left our building. he,s a true asset to your company, and i only wished all contractors, had the same commitment to there customers. thank you once again, brilliant service!!!
Academy- January 2024
You have shown us what a good (excellent!) biomass boiler installation looks like.
You have become an essential partner in our net-zero aspirations.
You have set a new standard for heating system efficiency.
You have set a new standard when it comes to working collaboratively with suppliers.
Public sector customer
BBSM installed the first of our biomass boilers in 2021. We found the company to be very reliable, trustworthy, and they worked efficiently and to a high standard. Based on our experience, we asked BBSM to install our second, and then our third biomass boiler system.
We have engaged BBSM to carry our on-going scheduled service and maintenance.
I would highly recommend them.
BBSM were able to provide a team of highly qualified staff across the wide range of disciplines that were required to deliver this complex project.
BBSM's team responded with flexibility and with great professionalism when the scope of the project had to be amended due to circumstances outside of their control, and always demonstrated a solutions lead approach.
We could not be happier with the outcome of the project. The new boiler is delivering significant fuel savings and takes considerably less time from our on site team to maintain.
In fact, the project has been so successful we have subsequently contracted BBSM to extend the biomass system to provide hot water to a block of holiday apartments on the same site.
I would be happy to recommend BBSM unconditionally.
BBSM was a professional company to work with. They stood behind their work, and we are very happy with the installation, their continued support, and their level of service.
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